Our philosophy is quite simple:
PEOPLE!
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For
the fourth year in a row, SOS Consultants receives an
Australian Achiever Award!
SOS Consultants has been "Highly Recommended"
by the 2006 Australian Achiever Awards for excellence
in Customer Relations. This is a particularly satisfying
recognition of our commitment to customer service, following
on from similar awards in the 2002, 2003, 2004 and 2005 Australian
Achiever Awards competitions.
If by doing our job we produce
a result that makes our clients life easier, measurably
more productive and profitable then we consider it a
job well done.
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We do have a reputation for "bending over backwards"
to provide value to our customers - it's a cultural
thing, stemming from the fact that all our team come
from a solid customer service background.
This has been proven recently when SOS was “Highly
recommended" by The Australian Achiever Awards
for excellence in Customer Service following the 2002
and 2003 judging.
This is a wonderful accolade, which is awarded by an
independent organization.
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The Australian Achiever Awards based their assessment
of SOS on the ratings and feedback received from our
very own clients. We believe this is an indication of
our continual dedication to best practice and customer
satisfaction.
Other comments received from our customers were:
"They are small and give a better service
that the large companies. Contactable 24/7. They are
our life line."
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"Very satisfied with them. Very personal service.
Good communication and excellent feedback. Very friendly
and polite people."
"Very friendly and will do anything for you.
Very caring and treat clients with respect."
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NETWORK!
We work with the best companies Internationally and
Locally who are ready and willing to embrace rapid growth
and the culture change that comes with being proactive.
Through our associates within the USA, Primary Freight
Inc, which is an independently owned American corporation
founded in 1996. |
A company who has by leveraging decades of Ocean Logistics
experience, brings real customers a reliable, neutral,
customer serviced oriented alternative to the shrinking
list of viable Ocean / Air Freight Consolidators and
operators within the USA. This has been proven by Primary
Freight Services current ranking to the Australian &
New Zealand markets at number 2 in ocean exports.
A position that
Primary Freight Services have held for the previous
14 Quarters.
For more information on Primary Freight and its Services,
visit their web page at www.pfrt.com.
